Calance Job Opening

Job TitleMacOs/Jamf Systems Administrator - ID:36843
Duration12 Months
Start Date04/30/2021
Job SkillsStrong Mac and Jamf skills
Will need to interact with a lot of their IT team members from the security team and Desktop team.
Solid communication skill
see job description a Solid IT coordinator that has manager large IT project from beginning to end
LocationAnnandale, VA
Date Posted04/01/2021

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The macOS/JAMF Systems Administrator is responsible for supporting the College’s macOS/iOS devices and Jamf environment. The position will work closely with the IT Security and Advanced Desktop Engineering teams to ensure that configurations, policies, and management procedures are aligned to College standards.
Act as the Subject Matter Expert on macOS, iOS, and Apple technologies, recommending and implementing security policies as needed.
Maintains and evolves Mac management infrastructure (JAMF Pro).
Mentor other team members and help develop standards and procedures as needed.
Design, create and maintain macOS image/staging and deployment methods.
Coordinate and execute patching and OS upgrades.
Provide 3rd level support for JAMF escalations.
Use out-of-the-box thinking to create scalable solutions with a strong sense of prioritization.
Help coordinate software rollouts to minimize negative impact to business.
Create and maintain scripts, packages, utilities, and configuration profiles.
Proactively implement solutions to increase self-service and minimize downtime.
Ensure that all necessary documentation/training is available.
Ensure a consistent user experience across all Apple devices.
Work closely with the IT Security and Desktop Management units to ensure all Apple devices are properly configured and secured according to the client security standards.
Keep up with Apple and JAMF communities and use the information to improve the Apple device management across the enterprise.
Concentrating on system development, integration, image creation/deployment, and device policies. Including LDAP and Active Directory Integration
MDM management with configuration profiles to manage active Apple devices, concentrating on current industry-led security protocols and standards
Documentation of all process and knowledge base contribution

Individual Profile:
Organizational and critical thinking skills
An ability to adapt, prioritize and multi-task unsupervised.
Excellent verbal and written communication skills
Proficient with Excel including capturing and recording data, using shortcuts and formula functions, building charts/graphs, sorting and filtering data, and utilizing pivot tables.
Experience with both Office 365
Talent for recognizing opportunities for process improvement
Be client focused with a great “can do” attitude and a willingness to assist with a variety of tasks as they come
Strong interpersonal skills, including the ability to work with a variety of personality types.
Strong attention to detail and ability to maintain a high level of accuracy
Strong problem solving skills
The ability to clearly communicate to both team members and the end user community.

Technical Experience:
3-5 years of prior experience supporting and managing macOS in an enterprise environment using Jamf Pro or other MDM.
Jamf 200-400 Certification or equivalent real world experience.
Knowledge of all recent releases of macOS
In-depth knowledge and expertise using and managing Jamf policies and configuration profiles.
Familiarity with various tools to assist in the deconstruction and rebuilding of installer packages
An in-depth understanding of the macOS provisioning process using Automated Enrollment/DEP
Experience in working with third-party engineering level support
Experience with Jamf Connect and Jamf+Intune Integration
Comfortable working within a tightly managed Change process environment
Familiarity with integration of Apple devices (Mac laptop, desktop, iOS mobile devices

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Calance is a global IT Services firm specializing in end-to-end solutions for Development, Managed Service,
Security, SAP, Project Control Integration and IT Staffing.Operating in the United States and India,
Calance helps clients bring their ideas and strategies to life through talent, technology and tenacity.

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