Calance Job Opening

Job TitleSr. Enterprise Messaging Analyst (Monday - Friday, 12-8PM or 1-9PM) - ID:36833
Start DateASAP
Job SkillsWindows 2003/2008 Server, Microsoft Active Directory, and an in-depth knowledge of TCP/IP, WINS and DNS. 
LocationLos Angeles, CA
Date Posted03/30/2021

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Sr. Enterprise Messaging Analyst

The schedule for this role will be Monday - Friday, 12:00 - 8:00pm or 1:00 - 9:00pm.

As a Senior Enterprise Messaging Analyst, you will work closely with Manager of Enterprise Messaging and will be responsible for the day-to-day administration and maintenance of the firm’s global Exchange email infrastructure.  This will include building and deploying new servers as needed for growth, creating and monitoring policies and/or rules that control the flow of messages in the most efficient manner possible, and evaluating new products that may help increase the performance and/or reliability of the enterprise messaging system while accomplishing these and other critical functions:

Creating, maintaining, and supporting all Exchange servers firmwide; acting as a resource to attorneys, staff, and management regarding various Microsoft Exchange and Microsoft Outlook questions
Proactively monitoring and reviewing all alerts and notifications regarding electronic mail system
Leading Enterprise Technology staff to monitor the current operation of servers and all associated logs located throughout assigned offices; producing reports as required on a daily, weekly, or monthly basis
Installing, configuring, and maintaining mail servers for the sending of alerts and notifications regarding current state of mail servers
Installing and configuring secure messaging for client communications including support for TLS, SMIME, and RMS
Installing, configuring, and supports corporate Instant Messaging/Live Meeting using Office Communication Server and Microsoft Communicator
Leading the Enterprise Technology staff to define standards for the creation of Distribution Lists and providing maintenance for certain firm wide lists
Installing, configuring and supporting other non-Microsoft messaging infrastructure including Ironport devices and 3rd party archiving systems
Creating and maintaining documents documenting the messaging infrastructure
Preparing and maintaining documentation provided to 1st and 2nd level support for daily tasks and preventative maintenance
Researching, testing, evaluating, and recommending improvements to software and hardware related to email system
Coordinating with other areas/departments of the firm where overlap exists to develop efficient procedures/communications to stream-line processes and satisfy various department needs
Completing special projects regarding various issues as needed

As a Senior Enterprise Messaging Analyst, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful Senior Enterprise Messaging Analyst must have knowledge and proficiency working with Windows 2003/2008 Server, Microsoft Active Directory, and an in-depth knowledge of TCP/IP, WINS and DNS.  Knowledge and experience working with Microsoft Office Communication Server 2007 is desired, as well as experience working with Cisco Ironport servers for secure email exchange, and SPAM filtering.  The Analyst must have general LAN and WAN networking experience in a large environment networked across more than one geographic site.  This includes broad experience in Microsoft networking concepts, protocols (TCP/IP), network topologies and different wide area network mediums (MPLS, VPN, geographically dispersed data centers).  Knowledge and experience working with Storage Area Networks is desired.  Experience working with external Exchange archiving systems, such as EAS from Autonomy, is a plus.  The Analyst must possess solid understanding and experience with Windows XP/Windows 7 and the Microsoft Office suite.

A Bachelor’s degree is required.  A minimum of six (6) years of experience in an Enterprise setting may be considered in lieu of Bachelor’s degree.  A minimum of five (5) years of hands-on experience with the implementation, maintenance and support of a Microsoft Exchange 2010 or later enterprise architecture with over 2,500 users is desired.  The ability to work after hours and on weekends for maintenance tasks, as well as  the ability to be available on call for emergency support situations is required of this position.

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Calance is a global IT Services firm specializing in end-to-end solutions for Development, Managed Service,
Security, SAP, Project Control Integration and IT Staffing.Operating in the United States and India,
Calance helps clients bring their ideas and strategies to life through talent, technology and tenacity.

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