Calance Job Opening

Job TitleEnterprise Hardware Repair Field Engineer - ID:35768
Start DateASAP
Job SkillsEnterprise Hardware, Field Engineering, System Repair, A+ Certification, Top Secret Clearance
LocationSan Jose, CA
Date Posted06/03/2020

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Our client is looking to hire a Enterprise Hardware Repair Field Engineer.

Key Responsibilities
. Respond to technical service hardware repair requests on enterprise-level servers, PC and laptop computers, storage sub-systems and drives and networking devices at client locations in the area.
. Installs, maintains, troubleshoots and repairs/replaces hardware components on a variety of equipment which may include enterprise servers, mainframe, networking, storage-subsystems and drives, telecommunications equipment, high-end document processing equipment, peripherals and PCs.
. Provides deskside support including software, hardware and networking support for desktops, laptops and servers.
. Ensures a high level of customer satisfaction and takes responsibility for additional follow-up, testing and troubleshooting services or problem escalation.
. Maintains professionalism in actions, demeanor and dress.

Requirements and Skills
. High school diploma or GED required. Background investigation and drug screen required.
. Active Top Secret / SCI clearance with CI polygraph mandatory
. Must have valid driver’s license and reliable vehicle with appropriate insurance.
. 2+ years of experience in an enterprise field service support role providing break/fix hardware repair for a variety of vendor server, mass storage, desktop, core legacy and networking devices.
. Ability to troubleshoot and repair enterprise-level software, hardware and operating system issues. Must be knowledgeable on various Microsoft operating systems and desktop applications. 
. Strong oral, written, and interpersonal communication skills to work effectively with internal and external customers. Excellent problem solving skills.
. A+ certification required. HPE, Cisco, Dell and EMC certifications are highly desired
. Must be available for after-hours on-call rotation. Must be available for varying shifts on a rotating basis.

Who is Calance?
Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.

Calance - the place to grow.

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Mission Viejo, CA ~ (800) 732-4680
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Calance is a global IT Services firm specializing in end-to-end solutions for Development, Managed Service,
Security, SAP, Project Control Integration and IT Staffing.Operating in the United States and India,
Calance helps clients bring their ideas and strategies to life through talent, technology and tenacity.

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