Calance Job Opening

Job TitleEndpoint Engineer - ID:31841
Duration12 Months
Start DateASAP
Job Skills5+ years of Operating Systems (Microsoft Windows 7, 8.1, & 10, macOS, iOS) experience required
5+ years of system management experience required (LANDesk or SCCM) experience required
LocationBrentwood, TN
Date Posted08/26/2020

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The IT Endpoint Engineer has primary responsibility for endpoint strategy and standards. They have experience in system administration of enterprise level computer management tools and provide expertise in system performance and capacity planning for all enterprise devices in the field. They should possess an extensive understanding of modern technology in order to review and select technical solutions to address business problems.

Endpoint engineers apply their vast technical knowledge to solve a variety of large enterprise technological challenges. They conduct research and perform product evaluations of new technologies, including the testing and implementation of proposed endpoint solutions. Endpoint engineers participate in strategic planning sessions to determine what technologies are available and what could be utilized to satisfy future business objectives. Endpoint engineers work to create, introduce, design and investigate numerous hardware and software platforms. As part of this process, they work to create proper documentation, diagrams and other detailed instructions to help other teammates make the best use of new technologies. Endpoint engineers typically work in an office and lab environment. They may travel throughout the community to meet with various customers and teams on occasion.

Responsible to assess and recommend innovative use and implementations of new features and technologies related to endpoint solutions.
Enhance our customer's End User Experience while driving efficiencies into all aspects of our service delivery.
Assist with certification and documentation of hardware and software configurations.
Recommending and maintaining hardware and software standards list.
Ensure enterprise management tooling features and capabilities are fully utilized to the client's benefit and sustenance of our life cycle management program.
Assists with rollout of new/upgraded endpoint software packages.
Create and document support processes for troubleshooting software configurations specific to the client operating environments.

5+ years of Operating Systems (Microsoft Windows 7, 8.1, & 10, MacOS, iOS) experience required.
5+ years of system management experience required (LANDesk and/or SCCM) experience required.
Mobile device management knowledge a big plus.
Active Directory and Group Policy experience.
Collaborative tools (e-mail, instant messaging, web and video conferencing).
Microsoft Exchange and Outlook.
Microsoft Office Productivity suite 2010, 2013, 2016.
Local Area Network (LAN) technologies
Encryption technologies
Scripting knowledge
Understanding/familiarity with Image Development and Management w/Microsoft MDT
Understanding/familiarity with design and configuration of virtual environments/solutions (VMWare Horizon products, ESX, Citrix or Hyper-V)
Solid Network Infrastructure Principles knowledge required
Tier 3 and 4 Support in an Enterprise Desktop Environment preferred
Cross-Functional Team Leadership Experience in a large ITILv3 compliant Enterprise Environment is required
Higher level platform-related certifications (e.g., (MCSA, MCSE, MCSD, MCP, RHCE, RHDS, RHCA, LPIC-2, LPIC-3, VCP, VCAP, SNIA, etc.) recommended
Higher level systems-related certifications (e.g., ESEP, CSEP) recommended

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Calance is a global IT Services firm specializing in end-to-end solutions for Development, Managed Service,
Security, SAP, Project Control Integration and IT Staffing.Operating in the United States and India,
Calance helps clients bring their ideas and strategies to life through talent, technology and tenacity.

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